Cancellation & Rescheduling
Appointments can be cancelled or rescheduled free of charge up to 24 hours in advance. For cancellations made with less than 24 hours' notice or in case of no-shows, the full cost of the agreed treatment will be charged.
Health Insurance & Supplemental Insurance
Most health insurance companies (provided you have the appropriate supplemental insurance) reimburse a portion of the treatment costs for Craniosacral Therapy and Classical Massage.
Since insurance terms and conditions vary depending on the health insurance company and policy, I recommend that you check with your supplemental insurance provider before your first treatment:
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Whether treatments with Miriam Kiślak are covered
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Which methods are covered
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To what extent (percentage or fixed amount)
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Whether a deductible or annual limit applies
Invoicing
For clients in Switzerland:
You will receive the invoice – with a reimbursement slip for methods covered by health insurance – at the end of the month, either by email or post. For methods not covered by health insurance, I will gladly issue a payment receipt.
After paying the invoice, please send the reimbursement slip to your health insurance company/supplementary insurance provider, who will reimburse you for a portion of the treatment costs, provided you have the appropriate coverage.
For clients worldwide:
The methods I offer online are not covered by health insurances/supplementary insurances. You will receive the invoice/payment request either by email or PayPal.
